Refund policy
REFUND & RETURN POLICY — HOUSEFULMART.COM
At Housefulmart, we want every customer shopping with us at
housefulmart.com to be completely satisfied with their purchase.
If something isn't right, we're here to help.
ELIGIBILITY FOR RETURNS
You may request a return or replacement within 3 days of receiving
your order if:
- The item arrived damaged or defective
- You received the wrong product
- The item is significantly different from what was described on
housefulmart.com
Returns are not accepted for reasons of personal preference (e.g.,
"changed my mind") once the order has been dispatched, as our
products are sourced and packed specifically per order.
HOW TO REQUEST A RETURN OR REPLACEMENT
1. Contact us on WhatsApp at [your number] within 3 days of
delivery
2. Share your order number (found in your order confirmation from
housefulmart.com) along with a clear photo or video of the issue
3. Our team will review your request and respond within 24 hours
with the next steps
WHAT HAPPENS NEXT
- If your claim is approved, we will arrange a free replacement of
the item, or a refund if a replacement isn't available
- For Cash on Delivery orders, refunds will be processed via bank
transfer or JazzCash/Easypaisa to your provided account
- For orders paid via advance bank deposit, refunds will be issued
to the same account used for payment
- Refunds are typically processed within 5-7 business days once
approved
ITEMS NOT ELIGIBLE FOR RETURN
- Items damaged due to misuse or improper handling after delivery
- Requests made after the 3-day reporting window
- Items without proof of purchase (order number from
housefulmart.com or delivery receipt)
OUR SATISFACTION PROMISE
If you're not satisfied with your product for any genuine reason,
reach out to us — we'll work with you to find a fair solution.
Customer trust matters more to us than any single sale.
CONTACT US
Website: housefulmart.com
WhatsApp: +923266444644
Email: housefilmart@gmail.com
We typically respond within 24 hours.